Privacy Policy

Last updated: May 19, 2025

This Privacy Policy explains how Ronviro ("we", "us", or "our") collects, uses, discloses, and safeguards information about you when you visit or use our website at ronviro.online and any related services (collectively, the "Service"). Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Service.

1. Information We Collect

1.1 Information You Provide Directly

We may collect information you voluntarily provide when you interact with the Service, including but not limited to:

Account and registration data: name, email address, username, and password when you create an account or enrol in a course.

Payment information: billing name, address, and payment card details. Payment transactions are processed by third-party payment processors; we do not store full card numbers on our servers.

Communications: messages, enquiries, feedback, or support requests you send to us via email or contact forms.

Course activity: responses to assessments, project submissions, forum posts, and other content you generate while using the Service.

1.2 Information Collected Automatically

When you access the Service, certain information is collected automatically through cookies, log files, and similar technologies, including:

Device and browser data: IP address, browser type and version, operating system, device identifiers, and screen resolution.

Usage data: pages visited, links clicked, referring URLs, time spent on pages, and navigation paths.

Cookie data: session identifiers, preference settings, and analytics identifiers. See Section 7 for more detail on cookies.

1.3 Information from Third Parties

We may receive information about you from third-party services such as social login providers, analytics platforms, or payment processors, subject to those providers' own privacy policies and your consent where required.

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Lawful Basis
Providing, operating, and improving the Service	Performance of a contract
Processing enrolments and payments	Performance of a contract
Sending transactional communications (receipts, course updates)	Performance of a contract
Sending marketing and promotional communications	Legitimate interest / consent
Personalising your learning experience	Legitimate interest
Analysing usage patterns and improving content	Legitimate interest
Detecting, preventing, and addressing fraud or security issues	Legitimate interest / legal obligation
Complying with applicable legal obligations	Legal obligation

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

Service providers: We engage trusted third-party vendors who perform services on our behalf, such as hosting, payment processing, email delivery, and analytics. These parties are contractually obligated to protect your information and use it only for the purposes we specify.

Business transfers: If we undergo a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

With your consent: We may share your information with third parties when you have explicitly consented to such sharing.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

The duration of your relationship with us and whether your account remains active; our legal obligations to retain data for specified periods; and whether retention is advisable in light of our legal position, such as in regard to applicable statutes of limitations, litigation, or regulatory investigations.

When your information is no longer required, we will securely delete or anonymise it.

5. Your Rights and Choices

5.1 Access and Portability

You may request a copy of the personal information we hold about you and, where technically feasible, request that we provide it in a portable, machine-readable format.

5.2 Correction

You have the right to request correction of inaccurate or incomplete personal information. You may update certain information directly through your account settings.

5.3 Deletion

You may request deletion of your personal information. We will honour such requests subject to our need to retain certain information for legal, contractual, or legitimate business purposes.

5.4 Objection and Restriction

You may object to or request restriction of certain processing activities, including processing based on legitimate interest or processing for direct marketing purposes.

5.5 Withdrawing Consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5.6 How to Exercise Your Rights

To exercise any of the rights described above, please contact us at contact@ronviro.online. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

6. Data Security

We implement appropriate technical and organisational measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include encryption of data in transit, access controls, and regular security reviews.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Service. Cookies are small data files placed on your device that help us recognise you, remember your preferences, and understand how you use the Service.

Essential cookies: Required for the Service to function correctly, including maintaining your session and authentication state.

Analytical cookies: Help us understand how visitors interact with the Service by collecting and reporting information anonymously.

Preference cookies: Allow the Service to remember choices you make, such as language or display settings.

Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service. Where required by applicable law, we will obtain your consent before placing non-essential cookies.

8. Third-Party Links and Services

The Service may contain links to third-party websites, tools, or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you visit.

9. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a person under the age of 18, we will take steps to delete such information from our records. If you believe we may have collected information from a child, please contact us promptly.

10. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. Where we transfer personal information internationally, we implement appropriate safeguards to ensure that your information is protected in accordance with this policy and applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update the policy, we will revise the "Last updated" date at the top of this page. Where changes are material, we will provide additional notice, such as by posting a notice on the Service or sending you an email notification.

Your continued use of the Service after any changes to this policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using the details below:

Ronviro
4 Puffin Cl, Barking IG11 0GT, United Kingdom
Email: contact@ronviro.online
Phone: +44 1322 556559

We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.